FREQUENTLY ASKED QUESTIONS
What are your opening hours?
Mondays to Fridays 11am to 5pm except Public Holidays. We are open during this period so please order online for delivery or self pickup. Self pickup is available and you save on the delivery fee.
Where are you located?
We are at 70 South Bridge Road Singapore 058700. To be exact, it is the intersection where South Bridge Road meets HongKong Street.
What is the difference between Preorder and Same Day?
Preorder applies to Whole Soy Sauce chicken which has to be ordered in advance and Same Day refers to individual bento meals which can be delivered on same day you want it.
Can you chop the whole chicken?
We do not chop the chicken so the chicken will be at its best taste when it reaches you. Our chicken comes wrapped in aluminium foil and you can tear it by hand, cut it with a scissors or chop it when you like to eat it. Should you like to heat it up, you can do so by steaming it.
If I order the whole chicken, does my chicken come immediately or next day?
Unfortunately not, as our chicken is cooked the old-school way which takes time, hence we are considered "slow" food. We go for quality and not quantity as we do only 18 chickens daily due to our traditional cooking process so please preorder now to receive your chicken next week. We will email you after your order is made to confirm exact date of delivery. If you order before Friday 5pm this week, you will get your chicken next week. You can choose either home delivery or self pickup next week. For self pickup, you save on the delivery fee.
Does your chicken come with sauce?
Yes, our chicken comes with a packet of gravy and a packet of chili at the side.
How do i preorder the chicken?
We only accept online orders via this link at We are unable to accept phone or whatsapp or email orders.
How long will your Delivery promotion last?
We are offering a special promotion of NO minimum order with Islandwide home delivery at $8. If you order $50 and above, we will absorb delivery cost and offer you FREE Delivery. This Limited Time Promotion will apply for orders placed before 31st May 2020 5pm.
When will your daily delivery timing be?
Daily delivery timing is between 10am-1pm. We will not be able to give you an exact timing as we have a number of stops to cover in your zone. However rest assured we will deliver direct to your doorstep in time.
Do you do island-wide delivery?
We have food delivery partners like FoodPanda, Deliveroo, Grab and Oddle.
For same day delivery of meals, please click on nanyangchicken.oddle.me or order through any of the food delivery partners above.
For Whole Chicken Order, we do not deliver on same day and preorder is required.
If you order before Friday 5pm this week we will deliver to your house next week.
Every day we deliver to only 1 of the following zone:
Monday - Northwest zone
Tuesday - Central zone
Wednesday - South West zone
Thursday - North East zone
Friday - South East zone
When do i get my delivery?
The North West Delivery Zone covers:
Cashew, Bukit Panjang, Chua Chu Kang, Admiralty, Woodlands Sembawang, Yishun
The Central Delivery Zone covers:
Ang Mo Kio, Toa Payoh, Bishan, Thomson, Novena, Jalan Besar, Whampoa, Henderson, Tanjong Pagar, Tiong Bahru
The South West Delivery Zone covers:
Jurong, Bukit Batok, Clementi, Boon Lay, Telok Blangah, West Coast, Holland, Bukit Timah
The NorthEast Delivery Zone covers:
Serangoon, Hougang, Punggol, SengKang, Tampines
The SouthEast Delivery Zone covers:
East Coast, Bedok, Simei, Siglap, Geylang, Marine Parade, Pasir Ris
Some addresses are at border between 2 zones so we will email you within 24hrs after your order to confirm the delivery day and time.
How do i pickup my order myself?
We are centrally located between Clarke Quay and Boat Quay and exactly at the intersection of South Bridge Road and HongKong street. We are located on ground level with a BIG signboard "Nanyang Sauce" so its easy for you to drive through, stop at the side and pickup your order. Just order online, indicate self pickup and we will prepare your order.
Our operating hours are Mondays - Fridays 11am to 5pm. We are closed on Saturdays, Sundays and Public Holidays.